Privacy Policy

Aetheria ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your information.

1. Information We Collect

• Account Information: Name, email address, and payment details.
• Usage Information: Server usage statistics, IP addresses, and activity logs.
• Support Information: Details you provide during support interactions.

2. How We Use Your Information

• To provide, manage, and improve our services.
• To process payments and invoices.
• To respond to inquiries and support requests.
• To comply with legal obligations.

3. Data Retention

We do not retain your personal information after your account has been deleted, except as required to comply with legal obligations or resolve disputes. Once your account is deleted, all associated data, including server configurations and activity logs, will be permanently erased from our systems.

4. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access your data.
• The right to rectify incorrect or incomplete data.
• The right to erase your data ("right to be forgotten").
• The right to restrict or object to the processing of your data.
• The right to data portability.

To exercise your GDPR rights, please contact us at [email protected].

5. Data Security

We implement industry-standard security measures to protect your data, including encryption of sensitive information, regular security audits, and restricted access to personal data.

6. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party services that assist with payment processing, customer support, and infrastructure management.
• Legal Authorities: When required by law or to protect our legal rights.

7. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Aetheria
[email protected]